Short answer. Yes. Article 1765 lets the Public Service Commission cancel a common carrier's certificate of public convenience either on its own motion or on petition of any interested party, after due hearing, where the carrier repeatedly fails to observe the extraordinary diligence the law requires. A passenger can qualify as such a party.
What the law says
The Public Service Commission may, on its own motion or on petition of any interested party, after due hearing, cancel the certificate of public convenience granted to any common carrier that repeatedly fails to comply with his or its duty to observe extraordinary diligence as prescribed in this Section.
Civil Code, Article 1765 — Cancellation of the Certificate. Read the full provision →
Who can trigger cancellation under Article 1765
Article 1765 gives two separate routes to canceling a common carrier's certificate of public convenience. It states that the Public Service Commission may, on its own motion or on petition of any interested party, after due hearing, cancel the certificate of public convenience granted to any common carrier that repeatedly fails to comply with his or its duty to observe extraordinary diligence. So cancellation is not limited to the Commission acting entirely on its own initiative — a petition from an outside party is also expressly recognized as a way to bring the matter before it.
What 'any interested party' likely covers
The article's phrase is any interested party, not a narrower category like 'the government' or 'a regulatory agency.' A passenger who has actually ridden with the carrier, and who has a real stake in whether that carrier continues observing the extraordinary diligence the law demands, fits comfortably within the plain meaning of an interested party — someone with a genuine, direct interest in the outcome, rather than the phrase being limited to state actors alone.
The repeated-failure and due-hearing requirements
Whoever files it, the petition still has to clear the same substantive and procedural bars the article sets. The carrier's failure has to be repeated, not a single isolated lapse, and it has to concern the duty to observe extraordinary diligence specifically. The Commission must also act only after due hearing, meaning the carrier gets a chance to be heard before its certificate can actually be cancelled, regardless of who brought the petition.
What the article does not spell out
What the article does not do is define procedural details like where or how a petition must be filed, or spell out precisely what evidence establishes a 'repeated' failure. It establishes the underlying right to petition and the standard the Commission applies, leaving the specific procedural mechanics to whatever rules govern proceedings before the Commission, which this article's text alone does not set out.