Willful disobedience or insubordination is one of the just causes for termination of employment under the Labor Code, but it is not lightly presumed and has strict requisites. For willful disobedience to justify dismissal, two elements must concur: first, the employee's conduct must have been willful or intentional, the willfulness being characterized by a wrongful and perverse attitude; and second, the order violated must have been reasonable, lawful, made known to the employee, and must pertain to the duties which they had been engaged to discharge. Both elements are essential. On the first, mere failure or negligence is not enough; the disobedience must be deliberate and marked by a wrongful and perverse mental attitude rendering the employee's act inconsistent with proper subordination. On the second, the order must be lawful (not requiring the employee to do something illegal or immoral), reasonable, sufficiently made known, and connected to the employee's job; an employee may lawfully refuse an order that is illegal, or that is not related to their duties, or that is unreasonable, without being guilty of insubordination. For example, refusing a transfer that amounts to a demotion or is done in bad faith is not insubordination, while refusing a valid and reasonable lawful instruction related to one's work may be. As with all just-cause dismissals, procedural due process must be observed: the employer must serve the twin notices (a notice to explain specifying the acts of disobedience, and a notice of the decision), and give the employee an opportunity to be heard. So insubordination justifies dismissal only when the employee willfully disobeyed a lawful, reasonable, and work-related order, and only with due process.
A Just Cause With Strict Requisites
Willful disobedience (insubordination) is a just cause for dismissal, but it is not lightly presumed and requires two elements to concur.
The Two Requisites
- The conduct was willful/intentional, marked by a wrongful and perverse attitude (not mere negligence); and
- The order was lawful, reasonable, made known, and pertained to the employee's duties.
You May Refuse an Improper Order
An employee may lawfully refuse an order that is illegal, unreasonable, or unrelated to their duties without being insubordinate (e.g., refusing a bad-faith demotion-transfer). Due process (the twin notices) is still required to dismiss.
Practical Takeaways
- Insubordination needs a willful, perverse refusal of a lawful, reasonable, work-related order;
- Mere negligence or refusing an improper order is not insubordination;
- The employer must observe the twin-notice due process.
Frequently Asked Questions
What are the requisites of willful disobedience? First, the employee's conduct must have been willful or intentional, characterized by a wrongful and perverse attitude. Second, the order violated must have been reasonable, lawful, made known to the employee, and pertain to their duties.
Is every refusal to follow an order insubordination? No. An employee may lawfully refuse an order that is illegal, unreasonable, or not related to their duties without being guilty of insubordination. Only willful disobedience of a lawful, reasonable, work-related order qualifies.
Can I refuse a transfer without being insubordinate? Yes, if the transfer is invalid, such as one that amounts to a demotion or is done in bad faith. Refusing a valid and reasonable transfer related to your work, however, may be insubordination.
Does the employer still need to observe due process? Yes. As with all just-cause dismissals, the employer must serve the twin notices (a notice to explain the acts of disobedience and a notice of decision) and give the employee an opportunity to be heard.
This commentary is for general informational purposes only and does not constitute legal advice. For guidance specific to your situation, please consult a licensed attorney.
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